Advertised Summary Job Description: Reporting to the Associate Dean of Academic Resources in Support of Excellence (ARISE) and Preprofessiional Advising, the Manager is responsible for overseeing the daily operations of tutoring program and the development, implementation, and coordination of other academic support initiatives and programming. The Manager liaises with advising deans, faculty, and other constituencies regarding academic support for individual students.
-Orients and educates students about Academic Support services and processes. Works on the development and administration of assessment tools to evaluate the programs.
-Directs tutor recruitment, facilitates hiring, and processes payroll.
-Responsible for supervising the work of the tutors.
-Develops, refines and facilitates tutor training and other professional development opportunities for tutors.
-Designs master tutor schedule to ensure full coverage
-Receives and approves tutoring requests, monitors demands and makes decisions about increasing staffing
-Maintains tutor scheduling software, compiles usage data reports troubleshoots difficulties and trains new users
-Develops and implements various programming initiatives for ARISE. Duties include developing content, recruiting speakers, managing logistics, marketing, reconciling budget, compiling program attendance, performing assessments and evaluations, and maintaining program archives.
-Manages marketing and communications for ARISE, answers general questions regarding activities related to academic support, coordinates with academic departments to recruit tutors and to advertise academic support offered outside of the CSA Tutoring program. S/he manages and publicizes events and workshops, while coordinating other forms of outreach to students and the community at large, including website and social media content.
-Develops programming and website content for academic skill building ? including time management, study skills, effective note-taking etc
-Co-teaches a weekly time management support group with another member of the Center for Student Advising.
-Participates on other CSA committees
-Performs other related duties as assigned.
General Minimum Qualifications: Bachelors' degree and/or equivalent required. Minimum of two to three years relevant experience required (or equivalent combination of education and experience).
Additional Specific Minimum Qualifications: Excellent verbal and written communication skills required. Computer proficiency required. Strong communication and organizational skills are essential. The candidate should also possess both creativity and flexibility. Professionalism in handling a wide range of tasks, and attention to detail is essential. Capacity to work independently on multiple projects and to prioritize appropriately is essential.
**Applications submitted without a resume and cover letter will not be considered**
Preferred Qualifications: Experience with databases and website maintenance highly desirable. Knowledge of advanced tasks in the MS Office Suite, specifically Excel, is preferred. Experience in learning services and supervising others is preferred.
As a member of the National Collegiate Athletic Association (NCAA) and the Council of Ivy Group Presidents (Ivy League), it is imperative that members of the Columbia University community, in all matters related to the intercollegiate athletics program, exhibit the highest professional standards and ethical behavior with regard to adherence to NCAA, Conference, University, and Department of Intercollegiate Athletics and Physical Education rules and regulations.
Columbia University is an Equal Opportunity/Affirmative Action employer.
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It... seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.